Week 4 Refection Summary

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Team A - Week 3 Reflection Summary I. Determine strategies to help develop effective groups and teams (Ch.9-10) A. Effective groups (Ch.9) - Two or more individuals sharing information and helping each other within their own areas of responsibility 1. Determine what kind of group a. Formal, informal, command, task, interest or friendship or any combination 2. Determine group properties b. Roles, norms, status, size, cohesiveness 3. Determine if group think, group shift, group polarization is skewing group goals B. Effective teams (Ch.10) - Group where individual efforts result in performance that is greater than the sum of the individual inputs 4. Definition 5. Determine type of team c. Problem-solving, self-managed, cross-functional or virtual 6. Characteristics of effective teams d. Adequate resources, leadership and structure, climate of trust, performance evaluation and reward systems 7. Team composition e. Abilities, personalities, allocation of roles, diversity, size, preferences 8. Team Processes f. Plan and purpose, specific goals, efficacy, mental model, conflict levels, social loafing 9. Team Building g. Selecting, training, rewarding II. Determine strategies to resolve conflict within organizations (Ch.14) C. Conflict Process 10. Potential opposition or incompatibility, cognition and personalization, intentions, behavior, outcomes h. Problems with communication, structure, personal variables i. Perceived conflict and felt conflict j. Competing, collaborating, compromising, avoiding, accommodating k. Overt conflict – Party’s behavior and other’s reactions l. Increase or…...

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