Participating in a Group Interaction

In: Business and Management

Submitted By laurenturner
Words 830
Pages 4
Participating in a group interaction

During this assignment, I developed a group role play which was set within a health and social care environment. I constructed and acted the role play out with the other 5 members of my group. We then assessed the communication skills we used and the factors that influenced the effectiveness of the interaction.

Our group role play was set in a house, which involved a mother, two children, a health visitor and two social care workers. The scenario was that the health visitor and social worker are inspecting the mother’s house as they believe the welfare of her children is in danger.

To begin with, one of the social workers claims that they have had a report about the safety of the mother’s children. The social worker is assertive and explains that he has gotten a health visitor to check the conditions of the home are suitable for the children to live in. As a result of this, the children – aged 8 and 10 – are very confused as to what is going on, which causes a lack of communication as they do not know who these people are or why they are in their house. They also become confused and frustrated as they reveal that their mother wasn’t there the previous night to put them to bed (line 4). As it’s their job, the social workers and health visitor listen very carefully and become very inquisitive about what has been taking place. They respond to the allegations by asking questions about the events that have happened. Additionally, the tone of the social workers/health visitor is very concerned and stern and they are speaking at a slow and steady pace so they can therefore be understood clearly and precisely. This is because they want to inform the mother on what is happening and what the consequences are if the safety of her children is at risk. The mother is speaking in a fast paced and in a nervous tone as she is shocked and…...

Similar Documents

Social Interaction

...Running header: SOCIAL INTERACTION Social Interaction Misty Stevens PSY/300 March 14, 2010 Jason Sapir Social Interaction From the moment a child is born they are bundles of energy who have no idea what to expect from the world around them. Social interaction and influences are one of the first things that children come in contact with. As parents we teach our children to be themselves no matter what others think. As babies children are placed in situations that their parents but them in most the time in the group of friends that the parents interact with. This is just the beginning of the cycle of social interaction they are either liked by these friends or not. Soon after starting school kids experience their own social influences if they like school they may not be liked by the cool kids. As children it is hard to not fit in with the cool group of kids because at that moment the only thing they think about is being in the popular crowd. This was no different for one of the little boys in the first grade at one of the local elementary schools. After observing in the......

Words: 1202 - Pages: 5

Group Interaction Strategies

...Group Interaction Strategies One of the most important elements of success of an organization is communication. Communication allows people from every part of the globe to come together and work toward a common goal. Communication is essential to an organizations success and because of this, it is important to have various communication methods. People will respond to communication methods differently, what works on one person will not necessarily work on another. Management must have an understanding of the people within the organization, without this knowledge, the ability to communicate effectively will be hampered. Some of the things that must be taken into consideration concerning communication include different age groups, ethnicities, gender differences, non-native English speakers, people with disabilities and Americans with Disabilities Act (ADA) specifics, and expatriates. Management that has a working knowledge of how to communicate with these different groups will have a decided advantage. Different Age Groups Communication styles have changed through the generations. In years past, it was common for people to visit each other at their homes or to call on the telephone; later generations e-mailed one another, and still later generations text message or Facebook one another to keep in touch. If management knows what age groups are working within its organization helps to determine what type of communication strategies to use. For instance, instead of......

Words: 1224 - Pages: 5


...When you are in a group, you have more vast amounts of information due the diversity of the group. Your fellow group members may have a thought or idea you wouldn't think of on your own. Author Thomas Saaty (Saaty & Peniwati, 2008) states that when you have a group, there is no way to make everyone happy on every issue. This is true because everyone one in your group has different views and opinions. Because there are so many differences, conflicts are sure to arise. Whether it is simply just a difference in opinion, or a different way of thinking, it is imperative that you find a way to use those traits to your advantage when coming to a decision. It improves upon you problem solving skills because you have to work through conflicts in order to accomplish your goal. Communication is one of the most important aspects of group discussions. You cannot have a successful discussion without it. All members should share their ideas and theories. If not everyone participates, your group will be missing out on a lot of information that could be very beneficial. Communication skills can be improved because it encourages you to be an active listener. Active listening is listening with all of one's senses. It's listening with one's eyes as well as one's ears. Only 8% of communication is related to content—the rest pertains to body language and tone of voice (Kenneth H. Cohn, MD, MBA, FACS). When you have good communication skills, you are able to better understand......

Words: 318 - Pages: 2

Benefits of Multi-Stakeholder Groups for Participating in Gladmat Festival

...SCIENCES, NORWEGIAN SCHOOL OF HOTEL MANAGEMENT MASTER’S THESIS STUDY PROGRAM: THESIS IS WRITTEN IN THE FOLLOWING SPECIALIZATION/SUBJECT: Festival and Event Management IS THE ASSIGNMENT CONFIDENTIAL? MSc in International Hotel and Tourism Leadership No TITLE: Benefits of multi-stakeholder groups for participating in Gladmat festival AUTHOR ADVISOR: Prof. Reidar Johan Mykletun Student number: 215519 ………………… 214504 ………………… Name: Ambassador Rezene Meretse ……………………………………. Muhammad Yahya ……………………………………. ACKNOWLEDGE RECEIPT OF 2 BOUND COPIES OF THESIS Stavanger, ……/…… 2013 Signature administration:…………………………… 2 Abstract This paper investigates the benefits of multi-stakeholders from participating in the Gladmat festival in Stavanger. The findings of this study can help festival and event managers to understand which major factors can attract group of stakeholders to the festival. It could help them to formulate policies, to offer suitable segment focusing on the marketing field. Stakeholder theory, the benefit segmentation theory, push and pull motivation theory, and Maslow’s hierarchy theory were applied to find the benefits of stakeholders for participating in the festival. Mixed method research have been used to collect the data, three qualitative studies and one quantitative study is carried out to explore and describe the benefits from the festival. The outcome from the qualitative shows owners benefits by positioning and marketing their......

Words: 31825 - Pages: 128

Working in Groups

...REFLECTIVE ESSAY INTRODUCTION Working in groups can be as easy as sitting down, discussing ideas, and reaching a consensus. It can also be as difficult as trying to speak to a bunch of aliens who do not share the same language, expectations, or knowledge of the topic. Ideally, the first scenario is the preferable one. Practically, the second scenario is the one that seems to result most often. The question naturally arises as to why this is so if all that is necessary is to reach a consensus. That, after all, is the point of doing work in a group-to solicit opinions, to explore them in terms of the problem being solved, determine a solution that everyone can agree upon, and to apply derived solutions to the problem There are several theories that address this problem, and it is clear from the theories that there are three main attributes to clear communication: 1. Fields of experience of the receiver of the communication and the sender. 2. Feedback from the receiver to the sender 3. A common communication medium. Most group work involving communications is grounded in system theory, but system theory prefers stability over change, so that innovation is considered an outlier of sorts, to be scrutinized as an anomalous function in the group rather than the function of the group. Functional theory, on the other hand, looks at the prescriptive nature of group deliberations and applies communication as a tool that is used to reach outcomes and solve......

Words: 1425 - Pages: 6

Politeness and Interaction

...POLITENESS AND INTERACTION I. Introduction As human being, we need to do the interaction with other people. Every interaction will has different sense depend on the people who do it. Particularly, when we talk about linguistic interaction. A linguistics interaction is necessarily a social interaction. Interaction occurs when speaker and listener are active. We will know if there are many factors that relate to social distance and closeness are established prior to an interaction. To get the sense of interaction we should look at various factors that relate to social distance and closeness. Typically, social distance and closeness involve the relative status of the participants, based on social values tied to such things as age and power. However, there are other factors, such as amount of imposition or degree of friendliness, which are often negotiated during an interaction. These are internal to the interaction and can result in the initial social distance changing and being marked as less, or more, during its course. These internal factors are typically more relevant to participants whose social relationships are actually in the process being worked out within the interaction. Both types of factors, external and internal, have an influence not only on what we say, but also on also how we interpret (Yule, 1996). Every interaction that people do usually got the impact from their culture and behavior. So when we do the interaction with them. We will think how to show our......

Words: 3441 - Pages: 14

Interpersonal Interaction

...Interpersonal Interaction Speech and language- Speech is the act of delivering a formal spoken communication to an audience. The words speech and language are often used interchangeably to describe the interaction of people talking to each other. However, speech is linked with how we say words while language defines what we say. The following are examples of speech: • Jargon • Dialect • Accent • Tone of voice Jargon is the technical language used by professions. Jargon is basically a shortened form of language that encapsulates implied knowledge. It is extremely practical in a community sharing a general interest as it removes much information redundancy. Meanwhile it represents an obstruction to those strange with it and makes it possible to quickly identify the "outsiders". Therefore the "outsiders" will feel excluded as long as they are powerless to gain knowledge of and use effectively the jargon used by specific group concerned. Jargon that has proven its usefulness becomes included into what is best described as typical language. In health, jargons are used multitudes of time, for instance; NHS stands for National health standard. For example, jargon can be used with colleagues because they will understand it. However, using it with the youths would confuse them and make it hard for them to understand as jargon are professional words. Dialect is the form of language spoken by people in a particular region or group. Dialect is the general pronunciation practiced......

Words: 1051 - Pages: 5

Symbolic Interaction

...Theory When a group of individuals have similar thoughts about a certain topic in a group conversation, they can relate to similar issues, experiences, and situations. This phenomenon has a term called symbolic convergence theory, developed by Ernest Bormann, John Cragan, and Donald Shields This theory has different levels of communication, which enhance the relationships between people. The symbolic-convergence theory is also known as the fantasy-theme analysis, which can be created in small groups or interaction between two people, thus creating a similar perspective. This theory states that individuals tend to believe certain things or think a certain way because their point of view has been molded by society. The symbolic convergence theory has different concepts that can be applied effectively to generate articulate conversations. Ernest Bormann's Symbolic Convergence Theory illustrated a method of looking at a group interaction and cohesiveness. According to “Bormann’s Symbolic Convergence Theory,” by Denise Young she stated that this theory meets the scientific standards of explanation of the outcome, relative simplicity, and practical effectiveness. But it also meets the humanistic standards considering the community agreement and the reform of society. It brings the group together through symbolic interaction and can continue expanding from one person to the next one. Bormann's theory provides a straightforward strategy of examining the relationship of group......

Words: 2079 - Pages: 9

Group Interaction Problem

...NEW JERSEY SELF-HELP GROUP CLEARINGHOUSE 375 East McFarlan St., Dover, NJ 07801 * 1-800-367-6274 or 973-989-1122 * SOME COMMON GROUP PROBLEMS The "Pity Party" Symptoms: Meeting Turns Into a Complaint Session: Members "dump" their problems on the group and other group members don't offer solutions or support; they just offer more complaints. There is no balance of people talking about their problems and others relating their own experiences in dealing with similar problems or offering solutions. This can have an avalanche effect that is difficult to stop. Possible Solutions: Don't move on to another person's problem until the first one has been addressed. This will stop the "snowball" effect of other people jumping in with the same complaints. It also reinforces the idea that a support group is a place to get ideas on how to deal with problems rather than just a place to talk and not do anything about those problems. Remind group that support groups should be positive, and members should mention the progress that they are making. Sometimes people don't want to take time away from someone who is having difficulty, but talking about progress is a very important part of a support group. They can offer others suggestions and strategies for improvement. Put something in the ground rules that each member must state something positive that happened to them since the last meeting. If many people in the group have the same specific problem, ask them to think......

Words: 2294 - Pages: 10

Group Interaction

...Roberts, T. S., & McInnerney, J. M. (2007). Seven Problems of Online Group Learning (and Their Solutions). Educational Technology & Society, 10 (4), 257-268. Seven Problems of Online Group Learning (and Their Solutions) Tim S. Roberts and Joanne M. McInnerney Faculty of Business and Informatics, Central Queensland University, Australia // // ABSTRACT The benefits of online collaborative learning, sometimes referred to as CSCL (computer-supported collaborative learning) are compelling, but many instructors are loath to experiment with non-conventional methods of teaching and learning because of the perceived problems. This paper reviews the existing literature to present the seven most commonly reported such problems of online group learning, as identified by both researchers and practitioners, and offers practical solutions to each, in the hope that educators may be encouraged to “take the risk”. Keywords Online collaborative learning, CSCL, Group learning, Group work, Free riders Introduction The importance and relevance of social interaction to an effective learning process has been stressed by many theorists, from Vygotsky (1978), through advocates of situated learning such as Lave and Wenger (1991), and many other recent researchers and practitioners. Indeed, the academic, social, and psychological benefits of group learning in a face-to-face environment are well documented (see, for example, Johnson & Johnson,......

Words: 7100 - Pages: 29

Facilitating Group Interaction

...Group work is sometimes difficult to manage, but it builds valuable skills and contributes to a successful issue-oriented program. Lack of accountability of individuals within a group, off-task conversations, and students who try to dominate the discussion are just some of the potential problems surrounding group interactions. The 4-2-1 approach to cooperative learning (described on pages ii–iii of the Introduction to the Teacher’s Guide ) offers a structure that can help you reduce, though not necessarily eradicate, some of these problems. Described below are some strategies for facilitating group interaction. Teaching group interaction skills explicitly can help prevent problems. Begin by establishing classroom guidelines for group interactions. Rather than providing a list of behavioral expectations, solicit student input in developing a list of behaviors appropriate for group interaction. For example, students may suggest that it is important for group members to listen to each other, participate and share work equally, respect other people’s ideas and opinions, make sure that everyone in the group understands the task or the response to a question, speak clearly but not shout, praise outstanding contributions, etc. As a class, attempt to summarize the list into three to five rules that students agree are important. Post the rules in the classroom for easy reference and encourage students to record the rules in their own science notebooks. You......

Words: 901 - Pages: 4

Group Interaction Articles

...GROUP INTERACTION JOURNAL ARTICLES Compiled by Lawrence R. Frey University of Colorado at Boulder Aamodt, M. G., & Kimbrough, W. W. (1982). Effects of group heterogeneity on quality of task solutions. Psychological Review, 50, 171-174. Abbey, D. S. (1982). Conflict in unstructured groups: An explanation from control-theory. Psychological Reports, 51, 177-178. Abele, A. E. (2003). The dynamics of masculine-agentic and feminine-communal traits: Findings from a prospective study. Journal of Personality and Social Psychology, 85, 768-776. Abele, A., Gendolla, G. H. E., & Petzold, P. (1998). Positive mood and in-group—out-group differentiation in a minimal group setting. Personality and Social Psychology Bulletin, 24, 1343-1357. Aberson, C. L., Healy, M., & Romero, V. (2000). Ingroup bias and self-esteem: A meta-analysis. Personality and Social Psychology Review, 4, 157-173. Abougendia, M., Joyce, A. S., Piper, W. E., & Ogrodniczuk, J. S. (2004). Alliance as a mediator of expectancy effects in short-term group psychotherapy. Group Dynamics: Theory, Research, and Practice, 8, 3-12. Abraham, A. (1973a). Group tensions as measured by configurations of different self and transself aspects. Group Process, 5, 71-89. Abraham, A. (1973b). A model for exploring intra and interindividual processes in groups. International Journal of Group Psychotherapy, 23, 3-22. Abraham, A. (1974-1975). Processes in groups. Bulletin de Psychogie, 28, 746-758. Abraham, A., Geffroy, Y., &......

Words: 146784 - Pages: 588

Weak Interaction

...Academy of Sciences, Qingdao 266061, China S * Supporting Information ABSTRACT: Hydrogen bonds or salt bridges are usually formed to stabilize the buried ionizable residues. However, such interactions do not exist for two buried residues D271 and E305 of Trichoderma reesei Cel5A, an endoglucanase. Mutating D271 to alanine or leucine improves the enzyme thermostability quantified by the temperature T50 due to the elimination of the desolvation penalty of the aspartic acid. However, the same mutations for E305 decrease the enzyme thermostability. Free energy calculations based on the molecular dynamics simulation predict the thermostability of D271A, D271L, and E305A (compared to WT) in line with the experimental observation but overestimate the thermostability of E305L. Quantum mechanical calculations suggest that the carboxyl−peptide plane stacking interactions occurring to E305 but not D271 are important for the carboxyl group stabilization. For the protonated carboxyl group, the interaction energy can be as much as about −4 kcal/mol for parallel stacking and about −7 kcal/mol for T-shaped stacking. For the deprotonated carboxyl group, the largest interaction energies for parallel stacking and T-shaped stacking are comparable, about −7 kcal/mol. The solvation effect generally weakens the interaction, especially for the charged system. A search of the carboxyl−peptide plane stacking in the PDB databank indicates that parallel stacking but not T-shaped stacking is quite common,......

Words: 8791 - Pages: 36

Group Motivation

...Group Motivation Inventory Xxxxxxx Xxxxx PSY/430 Dr. Denise Land January 7, 2010 Group Motivation Inventory During week four of Team Dynamics for Managers, the completion of a group motivation inventory identified each group member’s motivation toward working with others, goal completion, and dedication. While completing the Group Motivation Inventory, the discovery that a weakness within a group does not necessarily have to be self-induced, but could possibly be induced by factors or effects from many things within my surrounding. The assessment included questions that reviewed a group member’s work ethic, quality and quantity of contribution, attitude toward members in the group and the assignment at hand, the quality and dedication found within other group members, and the understanding and acceptance of the group’s diversity. Successful completion of this assessment will improve the group’s productivity and cohesion, setting the group up for success. Knowing a Group’s Motivational Base Identifying and Discovery Upon completion of the Group Motivation Inventory, areas of weakness and strengths became evident allowing myself and group members to address possible causes of such a mediocre score of 98. According to Engleberg & Wynn (2007) a scores between 76 and 99 represent a moderate level of motivation (p. 320). This moderate level of motivation is primarily environmentally induced with a few personal negative motivators. The environmental factors that...

Words: 1160 - Pages: 5


...GROUP DEFINED GROUP -The basic unit of sociological analysis. - A unit of interacting personalities with an interdependence of roles and statuses existing between the members (Cole, 1963). - One or more people who identify and interact with one another (Macionis, 2001). -Any system of social relationship in which members have a culture that defines the roles and statuses from which members are differentiated from nonmembers (Persell, 1984). -Organizations of people where individual members are aware that they belong to it. Group is visible and real because they exist in time and place(Salcedo, 2002). CHARACTERISTICS OF GROUPS According to Denisoff (1983), social groups, regardless of what type and classification are characterized as follows: 1. Group members interact with each other over a period of time. The process of their interaction may be done through words, actions, symbols or through music where one’s action is influenced. 2. Each member identifies with the group and is recognized as part of the group by other members. There is acknowledgement of each member and the belief that their group is distinct from the other groups. 3. Each member is expected to accept responsibilities and duties and abide by certain norms. The members may enjoy some benefits and privileges the group would extend to them. 4. Members follow specialization in carrying out performances of their respective roles. In a cooperative organization, a......

Words: 553 - Pages: 3

View More | Coats Jackets | Apple Airpods