Nestle, Pella, and Volkswagen - Km Implementation

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Nestle, Pella, and Volkswagen - Km Implementation
Common Issue or Set of Issues Nestle, Pella, and Volkswagen were all in need of new Knowledge Management (KM) systems for improving efficiencies. Similarities in the needs of these companies included integration of systems, transparency across the entire company, and coordinating departments within their organizations.

Reason for Knowledge Management System Nestle wanted to centralize all the autonomous divisions and use common processes, systems and organization structures throughout its organization. They were trying to introduce economies of scale and common practices to all of its brands which were operating independent of each other. Redundancies such as the different coding and pricing of vanilla showed that there were opportunities that would benefit Nestle in becoming one highly integrated company. Pella wanted to coordinate sales, service, and manufacturing by replacing their incompatible legacy systems. Cross enterprise integration would allow visibility across the entire organization resulting in optimization and synchronism between the departments. The legacy systems were not WORKING together and were becoming more costly to maintain. Volkswagen needed to increase the speed of their decision making to become more responsive to a rapidly changing supplier environment. Driven by competition and the complexity of the consumer purchase, the need for maximum EMPLOYEE productivity, shorter cycles, and lower costs was the reason to unify Volkswagen’s supply chain.
Implementation of Knowledge Management System
Nestle started with the implementation of SAP using a set of best practices that would replace the current way of doing things. They underestimated the resistance to change in their corporate culture and pushed the SOFTWARE system onto each Nestle division. This was chaotic…...

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