Milestone 2 Template Poooc Matrix Cheung

In: Computers and Technology

Submitted By raindrophk9
Words 760
Pages 4
|Project: Customer Response System |Project Manager: Bill Venkman |
|Created by: Kin Cheung |Last Updated by: Kin Cheung |
|Date Created: 8/23/2014 |Date Last Updated: 8/23/2014 |

|CAUSE AND EFFECT ANALYSIS |SYSTEM IMPROVEMENT OBJECTIVES |
|Problem or Opportunity |Causes and Effects |System Objective |System Constraint |
|The current system does not provide good service|Cause (s): |Create a system that will record employee |Computer hardware must be purchased and network |
|to users who submit check-in and check-out |Caused by using independent and manual systems. |information and equipment they’re checking in or |established to support new system. |
|equipment as there tends to be a rush during the|Effect(s): |out. |System must be able to process data for multiple |
|start and end of every shift. |Long delays, which leads to employees clocking | |scenarios. |
| |in early and clocking out later,…...

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