In: Business and Management

Submitted By hambuyoc
Words 502
Pages 3
AMBUYOC, Harold R. June 19, 2014
BSBA- FM 2A COMM102 1. Define the following: a. Oral Communication- Oral communication is the process of verbally transmitting information and ideas from one individual or group to another. Oral communication can be either formal or informal. Examples of informal oral communication include face-to-face conversations, telephone conversations, or discussions that take place at business meetings. More formal types of oral communication include presentations at business meetings, classroom lectures, or a commencement speech given at a graduation ceremony. b. Speech- The expression of or the ability to express thoughts and feelings by articulate sounds. A formal address or discourse delivered to an audience. c. Language- Is the human capacity for acquiring and using complex systems of communication, and a language is any specific example of such a system. The scientific study of language is called linguistics. 2. What re the mechanics of speaking. Explain each mechanics. d. Eye Contact- The act of looking directly into another’s eyes…a meeting of the eyes of two persons, regarded as a meaningful nonverbal form of communication. Eye contact during a conversation is vital. It shows attentiveness and interest in what is being said. Eye contact is similar to a conversation; it goes back and forth between those individuals who are engaged in a discussion, dialogue, or chat. But remember, just as maintaining eye contact is important, be sure not to stare! It can be easy to get caught up in a story that is being told, waiting for the next joke to be said, or listening so intently for the next word that may be spoken that you forget what you’re eye contact might be saying. Staring can create a feeling of uneasiness for both the person talking and the person listening. It’s hard to find that…...

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