Jobs to India

In: Business and Management

Submitted By Mann247
Words 662
Pages 3
Outsourcing began in the 1980’s. There are many disadvantages for offshoring jobs to India. There are worries about sending confidential information somewhere which is miles away and not really knowing how they deal with customer’s sensitive information that can lead to identity theft and many other harmful things.
The major outsourcing job I researched is the call center industry. They have hundreds of different call centers in India. Most companies operate at night. They take hundreds of calls on a daily basis. They have daily recruiting sessions to hire people to work in the call center. Over 700 people stand in lines and apply daily to get picked for a customer service position. Out of the 700 applicants they only pick about 6% of them to have a position. The call centers in India offer classes for people to learn how to talk without the accent. They teach them the American lingo and some of them even use an American name to try to fit in when taking calls. The make about $1000 dollars a month in American dollars. Working at the call centers you must be able to handle high call volumes, angry customers, and be able to solve minor to sever problems. globalzilation I think the main negative point for India is that the young generation of people are losing the essence of their culture. They have become more materialistic and they are now aware of the brands and fashion that they wear today. They have changed the way they dress to mimic what Americans wear. So the traditional India society has changed drastically. The cultural ways has changed which the older generation is not in agreement with. Usually there tradition gets married early and the women does not work. They had to have permission to work out of the home. The older generation is worried that by the Americans bringing jobs to India that there culture will die due to all the changes that are taken…...

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