Ilm Level 5 Lead and Develop Teams Assignment 2.1 2.1

In: Business and Management

Submitted By michelle43
Words 388
Pages 2
Be able to develop and lead teams

2.1 Critically review own ability to develop and lead teams to achieve organisational objectives.
To be a an effective leader I need to build the trust my team have in me, I need to create an environment of trust and respect and engage my team. I have been working with the team within the team for a year before being promoted and becoming the manager. I have had to lead the team through a difficult period of change, conflict and at times very stressful situation.

In their research Schindler and Thomas 1993 identified the 5 dimensions that make up the concept of trust
To be able to develop the trust I had to show integrity by consistently demonstrating honesty and truthfulness show competency by demonstrating I have the right technical expertise the knowledge and good interpersonal skills show consistency by having a string credibility exercising good judgement when handling any situation and operating with a degree of predictability show loyalty by demonstrating a willingness to represent my team show openness by showing a willingness to share ideas and information openly and freely.

Kouze and Posner 1993 suggest that employees who believe their manager to be honest competent and inspiring were significantly more likely to have a strong sense of teamwork and commitment to their organisation.
Creating this environment of trust and respect requires me to adopt behaviours such as: being open being fair speaking openly about my feelings telling the truth at all times being consistent fulfilling promised and commitments maintaining confidences demonstrating competence

Employee engagement is another key factor in being successful in leading and managing a team
Towers Perrin Global workforce study 2007-2008 defines employee engagement as an employees willingness and ability to contribute to company success.…...

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