Fish a Remarkable Way to Boost Morale and Improve Results

In: Business and Management

Submitted By smitchell
Words 952
Pages 4
The book, Fish! A Remarkable Way to Boost Morale and Improve Results is a managerial book that outlined four concepts to help boost morale in the workplace. It is inspired by Seattle’s famous Pike Place Fish Market, where the authors believe that an organization that learns to have fun can be more productive, have fewer staff turnovers and be more customer focused.
The main character, Mary Jane Ramirez moved to Seattle with her husband and kids. She landed a supervisory position with one of Seattle’s largest financial institutions, First Guarantee Financial. Within a year, she was promoted to manager of the operations group located on the third floor—also known as the ‘toxic waste dump’. These employees hated their jobs and this was reflected in their bad attitudes and poor performance. To Mary, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible until she discovers the Pike Place Fish Market. She noticed that the employees were alive and passionate that people stop just to watch them work. She befriended one of the employees named Lonnie, who begins to teach her how she can transform her department with the right concepts. Below are his recommendations for transforming her toxic waste dump organization into a fun, fulfilling workplace that everyone will enjoy.
1. Choose your attitude
2. Play
3. Make their day
4. Be present

Choose your Attitude
One of the main principles of the book is ‘Choose your attitude,’ the simplest yet most powerful of the ideas. The authors’ main concept is that workers choose the attitudes they bring to work: they will either be miserable or they are going to be motivated. If they make the choice to be a motivated employee, they will be happier and more productive throughout the day. Mary held a staff meeting to discuss this concept. She then decides to bring the staff to visit the…...

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