Eng221 - User Manual Critique

In: Computers and Technology

Submitted By GregJC
Words 644
Pages 3
User Manual Critique
Week 4 Assignment
Gregorio Cisneros
ENG/221
07/17/2014
Joseph Aguirre

The following review and critique will be on the Keurig, Inc., Keurig® K-Cup™ K70/K75 Platinum Brewer Owner’s Manual. The document is available online via the following website link: http://www.keurig.com/~/media/Files/Keurig Brewer Manuals/2013 Use and Care Guides/Platinum Use Care Guide.ashx This review will cover the purpose and function of the manual, format and design, manual usability, the uses of written communication and appropriate usage of visual and technical elements. This critique will demonstrate how this manual is both concise and effective manual.
Purpose and Function
The purpose of the manual is clear to the reader as to help product owners know how to setup the unit, use the device correctly. The manual also informs readers of the device controls and features, how to clean and maintain the device, knowledge of troubleshooting topics and solutions, and informing the end user of warranty specifications. The fundamental function is to educate the consumer how the Keurig product works and provide additional available support content pertaining to the device.
Format and Design
The manual format is both pre-printed physical copy or available online for viewing and downloading. The document dimensions are smaller than 8.5 in. x 11 in. letter size. The manuals custom size of 8.5 in. x 5.5 in. size makes it compact and economical. The cover is a 4-color process scheme keeping with the brand integrity scheme. The interior body content is 1-color Black with halftones, making it easy to read and less distracting. The sans serif typeface of DINPro is primarily used throughout the document. The use of this principal typeface family creates a clean and unique aesthetic, pleasing to the reader’s eye. The mix of bold headers and thin font weights improves the…...

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