Corporate Culture Report

In: Business and Management

Submitted By JimmyHan
Words 2156
Pages 9
BUSM 4192 Introduction to Management Semester 1, 2014
Assessment Task 2 : Group Report
Organisational Culture
Prepared for:

Prepared by:
Han Qiyong Jimmy
Jin Jin


Table of contents:
Executive Summary
Current Approach to Corporate Culture * Managers * Class Ceiling * Asdasd * Asdad * Asdasd
Key Topic Concepts of Corporate Culture in ANZ Bank * Ethical Culture * Asdasd * Asdasd * Asdasdad

Scholarly Articles

Executive Summary
The aim of this report is to discover, analyse and offer suggestions on the current Corporate Culture of ANZ and the bank industry. Through the report we will uncover how Corporate Culture is formed and how it affects the managers and employees of the organisation. Key elements that might affect corporate culture will be discussed and analysed in detail.

Introduction to Organisational Culture
Organisational Culture is a set of guidelines designed by the management to educate new employees and keep old employees aligned with the organisation’s goals.
Corporate Culture is usually determined by the top management and briefed to the employees by the managers. The managers in turn need to become role models by practicing in theory and action the organizational values. The commitment in senior management to the culture is of utmost importance with rewards given out to employees who reinforce the organization’s values. However, Organizational Culture is like a double edged sword and can be used in time of need to deflect responsibilities from the higher management. A strong culture within the organisation will also downplay the importance of conflict among employees while protecting the decisions of the management. (Amanda Sinclair, Journal of Business Ethics 12:63-73, 1993)
With banks expanding internationally, the…...

Similar Documents

Corporate Culture

...Corporate Culture Models Paper Corporate Culture Models Paper Corporate culture is the shared morals, ethics and meanings that employee’s hold in common and that are use by an organization’s leaders. Corporate culture is an influential force that affects individual employees in a very real way. Moneypenny's corporate culture model and those proposed by Schein (2009) and Senge (2006) look as if to have a common theme, they all see that corporations have a culture all their own. Schein’s corporate culture consists of three levels, behavior/Artifacts, Values, and assumptions/beliefs. “The most visible level is behavior and artifacts. This is the observable level of culture, and consists of behavior patterns and outward manifestations of culture: perquisites provided to executives, dress codes, level of technology utilized (and where it is utilized), and the physical layout of work spaces” (“Strategic Leadership and Decision Making ORGANIZATIONAL CULTURE“, 2010). “At the next level of culture are values. Values underlie and to a large extent determine behavior, but they are not directly observable, as behaviors are. There may be a difference between stated and operating values. People will attribute their behavior to stated values”(“Strategic Leadership and Decision Making ORGANIZATIONAL CULTURE“, 2010). “To really understand culture, we have to get to the deepest level, the level of assumptions and beliefs. Schein contends that underlying assumptions grow out of......

Words: 608 - Pages: 3

Corporate Culture

...Introduction to American culture 5 1.14 American music 5 1.15 American religion 5 1.2 PURPOSE OF THE STUDY 6 1.3 SCOPE OF THE STUDY 7 2.0 LEVELS OF CULTURE 7 2.01 GLOBAL CULTURE 7 2.02 REGIONAL CULTURE 7 2.03 NATIONAL CULTURE 7 2.04 ETHNIC CULTURE 7 2.05 SOCIAL CLASS CULTURE 8 2.06 ORGANIZATIONAL CULTURE 8 2.07 FAMILY CULTURE 8 2.08 GENDER CULTURE 8 2.09 AGE CULTURE 8 2.1 DETERMINANTS OF CULTURE 8 2.11 GEERT HOFSTEDE’S MODEL 9 2.12 INDIVIDUALISIM V COLLECTIVISM 9 2.13 POWER DISTANCE 9 2.14 LARGE POWER DISTANCE 9 2.15 SMALL POWER DISTANCE 9 2.16 MASCULINITY V FEMINITY 9 2.17 UNCERTAINITY AVOIDANCE 10 3.0 CHARACTERISTICS OF CULTURE 10 3.01 Culture is dynamic 10 3.02 Culture is pervasive 10 3.03 Culture is learnt 10 3.04 Culture is integrated 10 3.05 Culture is ethnocentric 10 3.06 Culture provides social cohesion 11 4.0 VIEWS ON CULTURAL TRENDS 11 4.01 The Convergent View 11 4.02 The Divergent View 11 5.0 ANALYSIS AND CONCLUSION 12 5.01 ANALYSIS 12 1.0 INTRODUCTION 1.01 WHAT IS CULTURE? Culture rules virtually every aspect of your life and like most people; you are completely unaware of this. Culture is vital because it enables its members to function with one another without the need to negotiate meaning at every moment. Culture is learned and forgotten, so despite its importance we are generally unconscious of its influence or the manner in which we perceive the world and interact within it. Culture is......

Words: 4381 - Pages: 18

Corporate Culture

...------------------------------------------------- Corporate Culture Definition: A blend of the values, beliefs, taboos, symbols, rituals and myths all companies develop over time | | | | | | Whether written as a mission statement, spoken or merely understood, corporate culture describes and governs the ways a company's owners and employees think, feel and act. Your own business's culture may be based on beliefs spelled out in your mission statement. It could consist in part of a corporate symbol, like the rainbow-colored apple that symbolizes Apple Computer. Whatever shape it takes, your corporate culture plays a big role in determining how well your business will do. If you're not happy with your current culture, there are things you can do to start changing it now. Look for a symbol, story, ritual or other tool you could use to bring out the values and practices you want for your company. Your cultural tool might be a new corporate logo symbolizing your company's personality. Or you could choose a story to embody your approach and make it part of your culture. If you can't find a tool, make one. For example, you can turn an admired former employee into a symbol by giving an award named after that individual, complete with ritual ceremony. Corporate Culture   Related Terms: Corporate Image Corporate culture refers to the shared values, attitudes, standards, and beliefs that characterize members of an organization and define its nature. Corporate culture is......

Words: 3907 - Pages: 16

Corporate Culture

...SUCCESSFUL ORGANIZATIONAL CULTURE AND CORPORATE EFFECTIVENES Tran Thi Thu Huong Columbia Southern University SUCCESSFUL ORGANIZATIONAL CULTURE AND CORPORATE EFFECTIVENES Thesis: Four critical questions to ask in any boardroom of both large and small companies around the world in the 21st century are how to attract and keep talented people, how to increase profits and shareholder value, how to increase creativity and productivity, and how to ensure ethics permeate the corporate culture. These four points involve to organization management, particularly to manage organizational culture. After researching 207 companies within 22 industries between 1977 and 1988, John Kotter & James Heskett discovered that corporate culture affects economic performance (as cited in Journal of Management by Allen, 1992). I. Definition of organizational culture Organizational culture is the set of shared values and norms that control organizational members' interactions with each other and with people outside the organization. This element is the first element creating the competitive advantages for a firm (Jones, 2010). A. Define and differentiate between value and norm. B. What organizational values and how they affect behaviors 1. Terminal values Terminal value is a desired end state or outcome that people seek to achieve 2. Instrument values Instrumental value is a desired mode of......

Words: 988 - Pages: 4

Corporate Culture

...CORPORATE CULTURE Dual & Duel Organisation  Dual organisation :  68% of firms  2 invisible caracteristics  Horizontal coordination problem  Duel organisation :  32% of cases  One objective : coherence of the actions  Verticale integration problem Strengths of cultural integration (1)  Hypothesis of the corporate culture  In a company  coexistence of heterogeneous cultures around a common project Coroporate culture is divided in three forms :  Inclusive  corporate culture  Entrepreneurial culture  Professional corporation Strengths of cultural integration (2)  Cultural duality : 3 forms  Distribution between repetitive work services status and services in contact with the user of professional workers upon workers in  Domination setback  Status as protection or as access to social ascent Destabilization and cultural ruptures  Two groups in the beginning of the XXe century  One with strong values  The other one identifying itself to the first one  Nowadays the new work organizations change the cohesion in the company.  The individualization grows in two ways. Old regulation based on a shared culture  A glorious past :  Companies : long and rich history  Old and strong culture : values, common representations, collective memory  A dominant professional community :  Regulation based on ancient symbolic domination  Different factors illustrate the......

Words: 505 - Pages: 3

Corporate Culture

...reason for IBM’s success because it guarantees the productivity and quality of services( Henning, 2006). Conclusion: To sum up, there are a serious on management of employees’ souls, including increasing productivity for enterprises, raising the motivation and wages for employees and reducing conflicts between employees. Nonetheless, it is still blamed due to ethic issues and hard changing. On the hand, this way is still effective as the instance of IBM. References: Alvesson, M. (2002) Understanding Organisational Culture, London: Sage. Henning, T. H.(2006) Web-based Corporate Institutions. Lincoln: iUniverse. Hollway, W.(1991) Work Psychology and Organisational Behaviour. Sage Publications Ltd. Johnson, S.(2013) Disadvantages of Corporate Culture. Retrieved from: Lowe, K.(2008).Importance of Culture in Organisations. Retrieved from: Totterdell, P.(2002). What is Emotion Management. Retrieved from:,d.d2k...

Words: 683 - Pages: 3

Corporate Culture

...Manlangit.Rose.MANDYNR13_Corporate Culture.Aug11 Organizational culture are visible in artifacts, exhibited in the manner of dressing, patterns of behavior, physical symbols, organizational ceremonies, and even office lay-out. Please cite one established foreign company (multinational corporation) and one local (publicly listed) company that strongly communicates as seen in the employees’ performance and delivery of the customer experience. The foreign company which I think strongly communicates corporate culture from its visible artifacts is NESTLE. Nestle is one global company which exudes an aura of nothing but wellness and good nutrition. It is the leader of fast moving consumer goods and has been an icon in the industry for centuries now all over the world. From the logo itself, a bird in a nest with its broods – it already shows that this is a company who takes cares for those in need. Through its wide range of consumer products – from food to beverage catering to people of all ages, of all walks of life, it helps build health and promote wellness in the family, the community and beyond. More so, its tagline: Good Food, Good Life depicts a road to a life one always look for and I think this tagline is always attached to its every product and the way they work as a team in every branch they have all over the world. The company and all it employees, I could say, believes that good food, good life, nutrition, wellness and......

Words: 567 - Pages: 3

Corporate Culture

...behind companies, corporate culture and corporate identity are always two important topics people will refer to. Some worldwide well-known brands, such as Apple, Samsung, Nokia or Enron, corporate culture and corporate identity have an enormous impact on their way to big names or final bankruptcy. This essay attempts to explain the background to organisational culture, the definition of corporate identity, and then to explore how does corporate identity affect and how is it affected by corporate culture in more detail via using Apple as an example. A summary and conclusion will be drawn at the end of this essay. Background to organisational culture Organisational culture is a complex and multi-facet conception. The notion of organisational culture has been explored by social scientists over the past decades. Andrew Brown stated the definition of organizational culture in his book Organizational Culture as follows: “Organizational culture refers to the pattern of beliefs, values and learned ways of coping with experience that have developed during the course of an organization’s history, and which tend to be manifested in its material arrangements and in the behaviours of its members.”1 According to Ravasi and Schultz, organizational culture is a set of shared mental assumptions that guide interpretation and action in organizations by defining appropriate behaviour for various situations.2 Martins and Martins thought organisational culture as “a system of......

Words: 1805 - Pages: 8

Corporate Culture

...Corporate well-being INTERMEDIATE 1 Warm-up How important do you think it is for a company to have a healthy workforce? 2 Vocabulary Match the following words to their correct definition: 1.|absenteeism|a.|a long walk for pleasure or exercise, usually in the countryside or mountains| 2.|well-being|b.|an organisation which provides money or help to people in need (e.g. ill or poor| |||people)| 3.|charity|c.|the state of feeling healthy and happy| 4.|temptation|d.|the substances that influence your health, which you take into your body as food| 5.|hike|e.|the way in which a person stands, sits or walks| 6.|eyestrain|f.|tired or painful eyes as a result of too much reading, looking at a computer| |||screen, etc.| 7.|nutrition|g.|wanting to have something that you know you should not have| 8.|posture|h.|when employees are not at work when they should be| 3 Reading Read the article `Corporate well-being' about the different health initiatives that the UK company i-to-i has experimented with. Answer the following questions: 1. Why is a healthy workforce good for business? 2. What happens on `Fruity Friday'? Is this initiative a complete success? Why/why not? 3. What did i-to-i give its staff as a reward? Why did they stop it? 4. Why did the firm cancel the Tai Chi classes? 5. What was the `Caledonian Challenge'? 6. Why was the 14-mile hike more popular than the Caledonian Challenge? 7. Which key areas......

Words: 1075 - Pages: 5

Corporate Culture

...October 23, 2014 Great Cups Corporate Culture One of the main problems at Great Cups is that there is a lack of experience and direction in the executive management team. The management team lacks knowledge, education, and know-how. Their weaknesses cause the organization to be inconsistent and unorganized. This filters into each of the key areas, HR, finance, and marketing. There is no real defined structure to the HR department. This problem creates several problems for Great Cups, one of those being a weak organizational structure and an undefined organizational chart. The organizational chart is used to communicate a hierarchy to employees. It defines the roles and responsibilities of everyone within the organization and it establishes a hierarchical structure. This structure establishes who has the authority and power and designates the decision-making responsibilities. Great Cups has had significant growth and has become more complex, so the HR Management team that supports Great Cups must develop and be leading experts in their field. A strategy for change would be to develop the existing human capital at Great Cups. To capitalize on the strong commitment of the forming founders and further develop their skills and abilities. More specifically, take the current HR Executive Director Bonnie B., and build her strategic leadership skills, then let her create a professional executive HR Management team for Great Cups. This lets Great Cups know who is in charge. The...

Words: 862 - Pages: 4

Corporate Culture tactics; both the U.S. Department of Justice and European Commission found the company in violation of antitrust laws. Known for its interviewing process with obscure questions, various studies and ratings were generally favourable to Microsoft's diversity within the company as well as its overall environmental impact with the exception of the electronics portion of the business (Management Paradise, 2011). Mission and vision of Microsoft Diversity and inclusion are integral to Microsoft’s vision, strategy and business success. We recognize that leadership in today’s global marketplace requires that we create a corporate culture and an inclusive business environment where the best and brightest diverse minds—employees with varied perspectives, skills, and experiences--work together to meet global consumer demands. The collaboration of cultures, ideas, and different perspectives is an organisational asset and brings forth greater creativity and innovation (Microsoft, 2011)....

Words: 328 - Pages: 2

Corporate Culture

...Norms on Leadership, Corporate Culture and Ethical Business Practices Media is consistently reporting scandals, acts of dishonesty, and other unethical behaviors by organizations within the United States and abroad; many factors can be attributed to this issue. The primary reason is a corporate culture that lacks emphasis on ethical decision-making (Chen, Sawyers & Williams, 1997). Leadership often feels pressured to sellout their personal ethics to achieve organizational goals at any cost. The behaviors and actions of a workforce within an organization can be influenced by many factors. The culture within an organization consists of the behaviors and actions of the employees, management, stakeholders, creditors, customers, and society (Chan & Cheung, 2012). Corporate culture is defined as “the shared beliefs top managers in a company have about how they should manage themselves and other employees, and how they should conduct their business (es) (Ferrell, Fraedrich, & Ferrell, 2013 p. 181). How does this culture affect the business practices within the organization? If unethical behavior is the practice of the leadership within the organization then the employees within the organization will be negatively affected and therefore also exhibit unethical practices. If the leadership has significant influence over the workforce what may influence the leadership within the organization? Societal norms may negatively or positively impact the culture and the behaviors......

Words: 1191 - Pages: 5

Corporate Culture

...Corporate Culture By: Joanne Mowat, The Herridge Group {Insert Date} Corporate Culture Abstract As an executive, identifying, understanding, and influencing the organizational culture can ensure corporate agility and financial success. As a potential employee, catching a glimpse of the true culture of an organization will help one decide if the company is a place where one can contribute and flourish. In both cases, misunderstanding the culture can lead to disaster. Corporate cultures have both gross and subtle manifestations that provide clues to the underlying norms and beliefs. Paying attention to the work practices, environment, communication paths, and even the level of humour in a company, will give one a hint of the dominant organizational culture. Identification and understanding the culture is necessary to affect any minute or large scale changes in response to market imperatives. If one does not have a clear picture of the culture one cannot effectively modify it. This paper touches on four key questions in relation to corporate culture: • • • • What is corporate culture? Why is it important to understand the corporate culture? How can one identify the corporate culture? Can corporate cultures be changed? 09/03/2002 2 Corporate Culture What is Corporate Culture? Corporate culture is the personality of the organization: the shared beliefs, values and behaviours of the group. It is symbolic, holistic, and unifying, stable, and difficult to...

Words: 3684 - Pages: 15

Corporate Culture

...effective delivery of essential services to the community. Business culture emerges over time from the interaction between a company's current management and leadership practices, and the people the management and control systems are used on in the course of steering the business in a specific direction to achieve its mission through its chosen business strategy. This leads to the very powerful and invisible force called organizational culture. All companies have an invisible cultural code which defines the right and the wrong way to do things. A culture is a complex system with a multitude of interrelated processes and mechanisms that keep it humming along. (Bregman, 2009) Combine this force or dynamic of organizational culture with the primary and secondary dimensions of diversity and you have a very powerful force to be reckoned with when it comes to encouraging people to value diversity, let alone embrace it in order to gain a strategic advantage. In modern times, organizations try to create a corporate culture with a distinct identity or to mold the behavior of their members into a predetermined corporate cultural identity. The common notion is that only giant, global and multinational organizations can afford to have corporate culture. This view is not totally correct as one can find cultures in relatively small organizations along with the global and multinational giants. An organization’s culture has a substantial impact on its ability to execute its strategy and......

Words: 3003 - Pages: 13

Corporate Culture

...Week Five Assignment Corporate Culture Paper PSY 428 August 28, 2006 Corporate Culture Paper Organizational culture refers to an organization's values, beliefs, and behaviors. In general, it is concerned with beliefs and values on the basis of which people interpret experiences and behave, individually and in groups. Cultural statements become operationalized when executives articulate and publish the values of their firm, which provide patterns for how employees should behave. Firms with strong cultures achieve higher results because employees sustain focus both on what to do and how to do it. Organizational culture is reflected in the use of symbols, artifacts, rites and rituals, language communication, stories and legends. According to Jex, Symbols and artifacts are objects or aspects of the organizational environment that convey some greater meaning. In most organizations, symbols provide us with information on the nature of the culture. An example of a symbol would be an employee obtaining the largest or “Corner office” and example of an artifact would be the Business suit or corporate attire, however, the suit and tie seems to be giving way to a more casual look in many organizations. Another example of how organizational culture manifests itself is in rites and rituals. According to Jex, Rites as described as “relatively elaborate, dramatic, planned sets of activities that consolidate various forms of cultural expressions into one......

Words: 743 - Pages: 3

أفلام أجنبية أفلام جريمة BluRay فيلم The Happytime Murders 2018 مترجم | Robin Hood (2018) | Bastion7 Weather Live Wallpapers Collection APK Full Version