Changing Behavior Case Study Analysis

In: Other Topics

Submitted By psychhelp32
Words 1481
Pages 6
Changing Behavior Case Study Analysis 2

Changing Behavior Case Study Analysis

My new client, Ms. Asher suffers from chronic tardiness. She states she’s not quite sure how long this has been going on but realized it was becoming a problem about two years ago. She explains she’s constantly late for work, appointments, family events, and even picking up and dropping her kids off to school. Ms. Asher says she would like to rid of this problem because it is causing problems. Her lateness has resulted in being reprimanded at work, criticized by her children’s school, and having to reschedule appointments. At times she states she can be 15 to 30 minutes late for anything. When it comes to family events, she could be even later than that. Classical conditioning could explain how Ms. Asher developed this condition. In classical conditioning there must be a stimulus that causes someone to respond in a specific way, we call this an unconditioned stimulus or US. The response to the US is called an unconditioned response or UR. I asker Ms. Asher to tell me a little about the last few years of her life when she thinks the chronic lateness may have started. She tells me about a previous job she had. She left this job about 2 years ago due to some complications with her employer and the lack of team work in the office. She really wanted to be at home with her children. She was always so stressed out from work she could hardly enjoy being at home. So she chose to leave and do just that, enjoy her kids. She states there was a large amount of work expected out of her with little help from the rest of the staff and her boss refused to change anything. One of the things that were required of her was that she was to open the office each day a half an hour earlier than any of…...

Similar Documents

Organizational Behavior Case Study

...Leadership and Organizational Behavior 1a. Describe Branson’s leadership style in terms of the leadership models addressed in Chapters 10 and 11. and evaluate the likely effectiveness of that style in the U.S. today. As with any business, a leader must balance various roles to implement an effective workplace while still focusing on the one primary vision of that organization. As a leader, one must convey that knowledge, information and instructions that are needed to ensure the effectiveness of the organization whether it is now or in the future. “Leadership is the process of developing ideas and a vision, living by values that support those ideas and that vision, influencing others to embrace them in their own behaviors, and making hand decisions about human and other resources” (Hellriegel & Slocum, 2011, pg. 290). According to all the information I have read on Sir Richard Branson, it is believed that he mostly represents the transformational leadership model style. According to our textbook, “a transformational leader involves anticipating future trends, inspiring followers to understand and embrace a new vision of possibilities, developing others to be leaders or better leaders, and building the organization or group into a community of challenged and rewarded learners” (Hellriegel & Slocum, 2011, pg. 329). Transformational leaders are known to be visionary, inspiring, daring and......

Words: 1798 - Pages: 8

A Case Studies a Student's Disruptive Behavior

...A case studies a student's disruptive behavior. I’d like to take make a case study of a person I shall call Max. Now Max is a student who is normally a good student but has a I think I know everything type attitude so sometimes he becomes a disruption for he likes to show off to the class with his storehouse of knowledge and can sometimes test the teacher’s patience. In this case study I shall go through the behavior cycle as listed in our textbook, “Lee Canter’s Classroom Management for Academic Success.” For instance the first part of the cycle mentions using explicit directions or to communicate your instructions clearly and that a teacher cannot afford be vague when issuing directions in what he/she would like to have the class do. In this case, the teacher tells the class to go to their seats and begins to work on their worksheet on the planet Saturn. Max starts out going to his seat but stops to make a commentary on Debbie’s attire and then gets to his seat and then starts his assignment but then stops his work and starts to tell the class all he knows about Saturn. Now according to the text he did do what he was told but he did it his way and on his time frame. This is because the teacher did not give explicit enough instructions. A sample of this would be, class, go directly to your seats to not talk and get to work on your worksheet on the planet Saturn until you have finished the assignment. Using explicit directions...

Words: 399 - Pages: 2

Consumer Behavior Case Study

...Introduction The main purpose of this report is to analyze the beef and wine markets in South Korea with two theories of consumer behavior as following, social classwhich include the income of different levels of class and their behavior toward beef and wine. In addition, in this report, the attitudes of consumer will also be taken into account as the main focus to evaluate the points of marketing strategy and how South Korean consumers buying behavior different from Australian. With social class and attitude these two aspects of consumer behavior can provide the Australian beef and wine markers the better information about their target market and to understand how they response to the importing products. Background The economy of South Korea is ranked eleventh in the world and third among Asian countries, thus unquestionably South Korea consumer has a certain buying power and might be a potential market for Australia. From Department of Environment and Primary Industries 2012, with a GDP of $1.46 trillion (USDA, 2011), the economy of South Korean was ranked 13th largest in the world in 2010. Approximately 6.1% economy inclined in 2010 and it brings per capital of buying power about $ 30,000 USD (CIA, 2011). The demand for the healthy products and with high quality food is increasing in South Korean market. Owing to the climatic reasons and the capacity of the land is limited in South Korea to expand the farms and wine vineyard thus Australia has been one of main......

Words: 2579 - Pages: 11

Case Study Analysis Paper

...Case Study Analysis_WK5 PSY322/Consumer Psychology and Research June 16, 2013 Case Study Analysis The subject case studies are designed in order to conceptualize the cross-cultural consumer behaviors, their effects on business and company activities while analyzing the case study. The main realm of subject study is the consumer behaviors in global perspectives. The studies are also aimed to create the sense in the students about how to analyze the case study. So to achieve the said objectives the extensive literature review is conducted including the evaluation of consumer behaviors and their decisions regarding purchases while including the lessons learned by the Apple regarding the differences in consumer behavior and purchasing decisions between the Japanese market and the market outside of Japan. The consumer behaviors during the field survey administered under subject study are found dissimilar across the cultures. These dissimilarities in behaviors of the customers across the cultures affect the company’s marketing mix strategies. These effects are discussed in sections created below. Likewise the lessons learned from the Walt Disney Company about consumer behavior and purchasing decisions at Hong Kong Disneyland has also been added as a part of study while explaining various issues that may influence the behaviors of the consumers. Lastly the survey administered identifies the reasons behind the Japanese consumers’ behaviors of hating the iPhone...

Words: 1723 - Pages: 7

Organizational Behavior Case Study

...Power As Rhonda Clark received the phone that she would be the Chief executive officer (CEO) of the Smith foundation she was immediately excited. We can assume that being a CEO of a company would give a person power and control over the company to a certain extent. Rhonda Clark experienced some resistance from her staff when she became CEO. Below will be a discussion of “A model of Power in organizations” that relate to Rhonda’s situation. Legitimate power “Is an agreement among organizational members that people in certain roles can request certain behaviors of others” (McShane and Glinow, 2010, p.302). Rhonda by title has legitimate power over her staff members that are not mentioned in the article. The article focuses on her board members and the relationship amongst them. According to the article, it seems as though Rhonda has none or very little power over her board members. Similar to the presidency, in order for her to make decisions that effects her staff and stakeholders she is required to get board approval. And since she obtained the CEO position she has experienced a lot of friction from them. So in this situation she doesn’t have direct legitimate power over her board members. “Reward power is derived from the person’s ability to control the allocation of rewards valued by others and to remove negative sanctions” (McShane and Glinow, 2010, p.302). It is not clear in the article whether or not Rhonda has this type of power over her board members. As mentioned...

Words: 3003 - Pages: 13

Comprehensive Analysis Case Study

...Comprehensive Analysis Case Study Cheryl M. Todd PSY7220 Capella University Abstract This comprehensive case analysis will follow Gwen Cohen-Green through the following three stages of development: early childhood, middle childhood, and early adolescence. Within each of the three stages I will identify Gwen’s social and emotional development, theories pertaining to her development, validation, and predominate factors. A complete analysis and synthesis will support the findings, and recommendations will be given to support her. Table of Contents Introduction Case Study: Early Childhood Case Study: Middle Childhood Cased Study: Early Adolescence Analysis and Synthesis Recommendations Conclusion References 1 1-5 5-10 10-15 15-16 16-17 17 18-20 Comprehensive Analysis Case Study Introduction This study will identify the child I have chosen for my case study project and follow her through each of the following stages: early childhood, middle childhood and early adolescence. Secondly, the study will include an analysis and synthesis of developmental domains and of environmental and influential factors and finally, the study will make recommendations for optimal development. Early Childhood: Case Study Gwen Cohen-Green is an only child that lives with both her mom and dad in a suburban setting. Mom and dad both work long hours with mom being the primary parent to attend conferences as well as being the disciplinarian. Gwen’s parents are...

Words: 5451 - Pages: 22

Organization Behavior Case Study

...hospital, he considered as she was irresponsible. Shauna confronted her boss when she was picking up her belonings. After some arguing the boss became angry and he yelled at Shauna to leave his office. 2. Make inferences about the facts. In this case, we think that the boss just cared about what he needs and what he wants, and didn’t understand what Shauna’s situation. When Shauna’s father was having a heart attack, she was too nervous to have clear mind. And the boss didn't treat part-time employees as their assets; the boss thought that anyone could have replaced them. Most of the works in the office are done by Shauna, but due to her absence, the boss faced some works that he didn’t know how to deal with, that’s why he became angry to Shauna. They both became emotional instead of rational during their communication.Shauna and her boss have different values concerning work. This might be due to the cultural differences, working experience, working attitude and personality between them. Furthermore they have different ways of attitude and behavior. Belong their different age and different culture but moreover of their previous experience in working. 3. Explain the behavior or situation in the case. Shauna was a smart girl that she knew how to bargain the salary with her boss, and thought that she could have chances to negotiate after few months. She knew how to fight for her benefit and rights. And she was quite satisfied with her job, before she......

Words: 737 - Pages: 3

Mental/Behavior Case Study

...Mental/Behavioral Case Study HCS/245 April 27, 2015 Mental/Behavioral Case Study Jim Wolfe is a 45 year old owner of an auto parts store. He is constantly washing his hands, rechecking his parts list, equipment, and employee schedules. His wife raises concerns about his work performance and his inability to sleep and convinces him to see his physician. He gets a referral to see a psychiatrist and is diagnosed with obsessive compulsive disorder (OCD). OCD is an anxiety disorder that is characterized by unreasonable thoughts and fears that lead a person into repetitive behaviors. It has two parts: obsessive and compulsive. The obsessive portion relates to a person’s repetitive thoughts and emotions. The compulsive part concerns the person’s inability to resist the repetitive actions. Trying to ignore or stop these thoughts only create more anxiety and stress. (Neighbors, 2015, Chapter 21). Based on the onset of the disease and the symptoms that Jim is displaying, he should receive a primary level of care. Treating OCD early can reduce the symptoms and the disruption that this disease can cause in daily life. Treatment for OCD consists of medications and behavior therapy. Depending on the severity of the symptoms, the doctor may only prescribe counseling. Medications such as anti-depressants or tricyclic anti-depressants help to relieve obsessive thoughts and compulsive behaviors and help balance brain chemicals (National Institute of Mental Health, n.d.). ......

Words: 441 - Pages: 2

Org Behavior Case Study

...Organizational Behavior Module 2, Fall 2015 Pluto Candy Company Team Case Exercise Pluto Candy Company Memorandum Date: December 11th, 2015 To: Judith Callahan, PhD Vice-President, Operations From: Employee Attitudes Task Force Re: Employee Attitudes Cc: Clyde Tombaugh, President This memorandum is a response to Judith Callahan’s Pluto Strategic Initiative Program. Our Employee attitude task force has worked diligently and precisely to determine where the Pluto Candy Company stands in terms of achieving a satisfied and committed workforce. Our results and analysis are based off the Employee Attitude Survey and can be found below. Please feel free to contact any member of our Employee Attitudes Task Force for further questions or clarifications. Question 1: One question I’d like your team to consider is whether we should care about employees’ attitudes. Although a satisfied workforce is one of our strategic goals, we need to be sure, before we contemplate specific actions, that such actions are warranted. In order to determine whether we should care about employees’ attitudes, our group conducted a correlation between overall job satisfaction and average performance. We found that there was a statistically significant correlation of 0.359 between the two. Therefore, it is important that Pluto Candy Company should care about its employees’ attitudes. Refer to appendix A for detailed data analysis. Question......

Words: 5331 - Pages: 22

Changing Behavior Case Study Analysis

... Changing Behavior: Insights and Applications Annette Frahm, project manager Dave Galvin Gail Gensler Gail Savina Anne Moser December 1995 Revised June 2001 Local Hazardous Waste Management Program in King County King County Water Pollution Control Division 130 Nickerson St., Suite 100 Seattle, Washington 98109 (206) 263-3050; haz.waste@metrokc.gov Prog-3(12/95)rev.6/01 Introduction Have you ever tried to get a smoker to stop? A kid to start wearing a bike helmet? An aerosol user to switch? Changing behavior is both art and science, and much can be learned from others’ attempts to change behavior that can make our work more effective. A project team at the Local Hazardous Waste Management Program in King County, Washington, spent several months in 1995 reading behavior change literature from energy conservation, recycling, health education and other fields, looking for insights. We distilled many of the principles found in the literature into workshops for staff, hoping to make their efforts to change business’ and the public’s hazardous waste behavior more effective. At the workshops, we presented some key behavior change principles, a panel shared their insights, and staff worked through an exercise to learn how to apply the principles to their work. This report summarizes our findings and includes examples from field experience. A key insight from the project is that information alone is not enough to change behavior. As government workers, we often try...

Words: 7120 - Pages: 29

Organization Behavior Case Study

...her works. She thought she had present well on her job. Shauna didn’t notice Mr. Hamid that she might be absent on Monday to company with her family when her dad was sent to the hospital. Shauna just “informed” her boss what happened to her father. She didn’t ask Mr. Hamid permission or left any evidence to prove that Mr. Hamid agreed with her request. Mr. Hamid fired Shauna after the day she absent. The boss thought that Shauna didn’t ask for his permission and just left to hospital, he considered as she was irresponsible. Shauna confronted her boss when she was picking up her belonings. After some arguing the boss became angry and he yelled at Shauna to leave his office. 2. Make inferences about the facts. In this case, we think that the boss just cared about what he needs and what he wants, and didn’t understand what Shauna’s situation. When Shauna’s father was having a heart attack, she was too nervous to have clear mind. And the boss didn't treat part-time employees as their assets; the boss thought that anyone could have replaced them. Most of the works in the office are done by Shauna, but due to her absence, the boss faced some works that he didn’t know how to deal with, that’s why he became angry to Shauna. They both became emotional instead of rational during their communication.Shauna and her boss have different......

Words: 355 - Pages: 2

Changing Behavior Case Analysis

...and are pushing the issue and requiring schools to enforce it. I couldn’t agree more with wearing school uniforms. I feel students should have to wear uniforms, however, even though there are several advantages and disadvantages on this controversy, I believe it is definitely beneficial for students and their future at hand. I am going to address several advantages as to why school uniforms should be worn both in private and public schools nationwide by including factors such as how uniforms decrease crime and increase safety, how uniforms create a level playing field among students to reduce peer pressure and bullying, and how uniforms are more effective than standard dress codes and prevent displays of inappropriate behavior. First of all, I’m going to explain how wearing school uniforms decreases crime and increases safety. Supporting statistics show that schools that mandate wearing uniforms have seen a significant decrease in student fights, possession of weapons, gang activity, graffiti, property damage, and battery by sixty three percent. School uniforms also prevent students from concealing weapons under baggy clothes, make it easier to keep track of students on class field trips, and keep intruders on school grounds more visible to be recognized. Others that disagree would say that school uniforms restrict students freedom of expression. The First Amendment of the United States Constitution guarantees that all individuals have......

Words: 1346 - Pages: 6

Case Study Analysis

...ABSTRACT This analysis of the information technology infrastructure at United Parcel Service (UPS) begins with a general overview of the company’s information technology (IT) environment to establish awareness of the size and complexity of this corporation. It includes a macro-level breakdown of the technology infrastructure of UPS ranging from the data centers to the PCs currently in operation. The study also more closely analyzes the software and database structure of UPS along with an analysis of the company’s E-commerce activities. It includes an interview with Tom Creech, the North Florida District E-commerce manager at UPS. Finally, research was conducted to evaluate the emerging technologies that UPS is implementing and employing to support the business strategy and maintain its competitive edge. INTRODUCTION A case study is a "published report about a person, group, or situation that has been studied over time." If the case study is about a group, it describes the behavior of the group as a whole, not behavior of each individual in the group. Case studies can be produced by following a formal research method. In doing case study research, the "case" being studied may be an individual, organization, event, or action, existing in a specific time and place. Case studies are analyses of persons, events, decisions, periods, projects, policies, institutions, or other systems that are studied holistically by one or more method. The case that is the subject of the......

Words: 3212 - Pages: 13

Case Study on Gropu Behavior

...CASE STUDY ON GROUP BEHAVIOUR Hindustan Lever Research Centre (HLRC) was set up in the year 1967 at Mumbai. At that time the primary challenge was to find suitable alternatives to the edible oils and fats that were being used as raw materials for soaps. Later, import substitution and export obligations directed the focus towards non-edible oil seeds, infant foods, perfumery chemicals, fine chemicals, polymers and nickel catalyst. This facilitated creation of new brands which helped build new businesses.HUL believes in meritocracy and has a comprehensive performance management system, which ensures that people are rewarded according to their performance and abilities. Almost 47% of the entire managerial cadres are people who have joined us through lateral recruitment. Over the years many break through innovations have taken place. Hindustan Lever Research gained eminence within Unilever Global R&D and became recognized as one of the six global R&D Centers of Unilever with the creation of Unilever Research India in Bangalore in 1997.At Bangalore R&D center, a team of 10 scientists were appointed for a project on ‘shampoo’ line. Suranjan Sircar heading the team as Principal Research Scientist with thesupport of Vikas Pawar, Aparna Damle, Jaideep Chatterjee, Amitava Pramanik asResearch Scientists. Suresh Jayaraman & Punam Bandyopadhyay were ResearchAssociates.Vikas Pawar came up with an idea of pet shampoos during brainstorming with the team.“Hey, why don’t we......

Words: 1879 - Pages: 8

Organizational Behavior Case Study

...Unit 5 ‘Complete” 1. In a narrative form, discuss the key facts and critical issues presented in the case.  Specifically, highlight the critical issues facing the Bank of America's I & D team. The case study of Bank of America as presented in the Harvard Business Review, Bank of America (BoA) experienced many issues found in organizations as they interject change in efforts to continually evolve. BoA, in the early 2000’s, was a juggernaut in the global banking and financial industry. Being one of the world’s largest financial institutions, it had to continuously pursue ways to improve, innovate, and remain the leader in its class. As banking competition increased, the number of branches began to decrease. Recognizing this, BoA set out to create a team that would be charges with the task of keeping the bank evolving, account holders growing, and to find innovations that kept them the leader of in the industry. The Innovations & Development (I&D) team was created. The I&D team reviewed the banks history of growth and acquisitions, evaluated its competition, and developed ideas and innovated programs that would theoretically keep the bank moving forward. As these ideas evolved, they needed to be tested in the market prior to implementing the new programs company wide. The leadership of the bank decided to create a small number of test sites that would allow the I&D team to implement their improvement strategies while having a minor effect on the...

Words: 1457 - Pages: 6

Thriller | 故宫对皇帝意味着什么_.rar | HD Excalibur (1981)