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A Manager’s Guide to Organizational Behaviour

In: Business and Management

Submitted By rogerougrah
Words 3305
Pages 14
1.0 Introduction
Henri Fayol described five functions of management as forecasting, planning, organizing, coordination, and commanding (Parker and Philip 2005). Leadership on the other hand focuses on ideas, influences others, values, authority, taking responsibility. Leadership has evolved from traditional trait leadership to modern multifaceted type leadership (Hellriegel and Slocum 2011).
Hellriegel and Slocum (2011) believe that leadership is learnt and not taught. This study seeks to supplement the role of a manager with guidance in organizational behaviour. The framework of learnings and models identified in this document provides a manager with some of the tools that are needed for him to influence employees to achieve optimum performance and attain the organizational goals.
The models are adapted from theory and research done by various scholars. The guidelines provided herein include:
• Individual differences
• Perception and attributions
• Motivating employees
• Learning productive behaviour.
A manager must possess six competences to effectively apply the learnings and techniques in the workplace. These competences are self-competency, diversity, across cultures, communication, teams and change. Competences provide the foundation for an individual in the performance of his role in the organization (Hellriegel and Slocum 2011).

2.0 Individual differences
Individual differences are the ways which makes each person differ from each other. Individual differences include the following attributes; physical, intelligence, personality, attitudinal and emotional. These individual differences affect behaviour and ultimately job performance (Mullins 2007).
2.1Intelligence
Based on studies conducted by various researchers intelligence is a significant determinant of job performance. Intelligence is an individual’s general mental ability to grasp…...

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